OPT 1112 World Class Quality Systems & Procedures

Improve customer relations, measure products and processes, analyze current process control and capability and define and audit the quality management system. Two classroom, two lab hours per week.

Prerequisites: None

Course Outcomes

• Develop and interpret basic control charts, evaluate process capability, and recommend changes to achieve continuous improvement.
• Describe and utilize the 7 basic tools of quality such as pareto, fishbone, histogram, run charts, etc. as they apply to product and process improvements.
• Describe and utilize basic hand-held, bench, and process measuring equipment.

Credit Hours: 3

• Classroom: 2 hours
• Lab: 2 hours

• Division: Science, Mathematics and Engineering
• Department: Industrial & Systems Engineering Technology

• Repeatable Credit: No
• Offered Online: No