Computer Support Technician (SUP.S.CRT)
- Division: Business and Public Services
- Department: Business Information Systems
Computer Support Technicians provide first level support for users on computers, software, mobile devices and other devices connected to a network. Students will learn to provide technical support and problem-solving of operating systems, computer networks, software applications, and will utilize interpersonal communication and customer service fundamentals. Students will have the opportunity to earn A+ certification, Microsoft Office Specialist (MOS) certifications and customer service certification in specific courses in the curriculum.
Curriculum
BIS 1120 Introduction to Software Applications
3 Credits
BIS 1201 Keyboarding & Document Formatting
3 Credits
BIS 1230 Spreadsheet Software
3 Credits
BIS 1260 Database Software
3 Credits
BIS 1400 Customer Service
3 Credits
CIS 1107 Introduction to Operating Systems
3 Credits
CIS 1130 Network Fundamentals
3 Credits
CIS 2731 A+ Hardware & Software
4 Credits
(COM 2206 OR COM 2211 OR COM 2225)
3 Credits
ENG 1131 Business Writing
3 Credits