Computer Support Technician (SUP.S.CRT)
- Division: Business and Public Services
- Department: Business Information Systems
Computer Support Technicians provide first level support for users on computers, software, mobile devices and other devices connected to a network. Students will learn to provide technical support and problem-solving of operating systems, computer networks, software applications, and will utilize interpersonal communication and customer service fundamentals. Students will have the opportunity to earn A+ certification, Microsoft Office Specialist (MOS) certifications and customer service certification in specific courses in the curriculum.
BIS 1120 Introduction to Software Applications 3 Credits BIS 1201 Keyboarding & Document Formatting 3 Credits BIS 1230 Spreadsheet Software 3 Credits BIS 1260 Database Software 3 Credits BIS 1400 Customer Service 3 Credits CIS 1107 Introduction to Operating Systems 3 Credits CIS 1130 Network Fundamentals 3 Credits CIS 2731 A+ Hardware & Software 4 Credits
(COM 2206 OR COM 2211 OR COM 2225)
ENG 1131 Business Writing